34 min listen
194: Build a Culture of Accountability
ratings:
Length:
13 minutes
Released:
Mar 8, 2022
Format:
Podcast episode
Description
Accountability, when done right, isn't about exerting power or authority. It’s not about enforcing punishments or negative consequences. Instead, it’s about making sure that everyone does what they commit to doing through shared responsibility for success. Managers who do this develop strong teams with strong performance. Those who don’t do this end up with extra pressure on themselves and disengaged employees who are underperforming or unhappy in their jobs - both of which are downright unhealthy for everyone.
Today's episode is about how to create a culture of accountability. Accountability often feels hard, in part because it's the thing we do when something goes wrong. Instead, you can make accountability ever-present on your team so that everyone holds themselves and each other accountable.
The full episode guide contains more detailed actions, questions for reflection, and worksheets to help you foster a culture of accountability with your team. Get it when you join the Modern Manager community or purchase the full guide at www.themodernmanager.com/shop.
Get the free mini-guide at themodernmanager.com/miniguides.
Subscribe to my newsletter to get episodes, articles, and free mini-guides delivered to your inbox.
Read the related blog article: 5 Steps to Creating a Culture of Accountability
Key Takeaways:
Accountability at work is not an individual burden on the manager but about creating a culture of accountability that is shared by the team.
Without a culture of accountability, the best workers leave and performance suffers.
Articulate and model your team’s values and expected behaviors. Own your mistakes when you misstep to foster trust.
People take seriously what they feel responsible for. It’s essential to connect accountability to celebrating successes and to give credit when it’s due.
Teammates who care about each other and feel valued by their manager don’t want to let each other down. Shared accountability means they will push each other even when the boss isn’t around.
Explain why the expectations matter and how it impacts them, you, the team, and/or the organization’s success.
Create a safe space for your team to admit their mistakes. Encourage questions, provide support, and don’t blame when things go off track.
Today's episode is about how to create a culture of accountability. Accountability often feels hard, in part because it's the thing we do when something goes wrong. Instead, you can make accountability ever-present on your team so that everyone holds themselves and each other accountable.
The full episode guide contains more detailed actions, questions for reflection, and worksheets to help you foster a culture of accountability with your team. Get it when you join the Modern Manager community or purchase the full guide at www.themodernmanager.com/shop.
Get the free mini-guide at themodernmanager.com/miniguides.
Subscribe to my newsletter to get episodes, articles, and free mini-guides delivered to your inbox.
Read the related blog article: 5 Steps to Creating a Culture of Accountability
Key Takeaways:
Accountability at work is not an individual burden on the manager but about creating a culture of accountability that is shared by the team.
Without a culture of accountability, the best workers leave and performance suffers.
Articulate and model your team’s values and expected behaviors. Own your mistakes when you misstep to foster trust.
People take seriously what they feel responsible for. It’s essential to connect accountability to celebrating successes and to give credit when it’s due.
Teammates who care about each other and feel valued by their manager don’t want to let each other down. Shared accountability means they will push each other even when the boss isn’t around.
Explain why the expectations matter and how it impacts them, you, the team, and/or the organization’s success.
Create a safe space for your team to admit their mistakes. Encourage questions, provide support, and don’t blame when things go off track.
Released:
Mar 8, 2022
Format:
Podcast episode
Titles in the series (91)
202: Managing the Boundaries of Personal and Professional with Deborah Grayson Riegel: For many people, the pandemic blurred the lines between personal and professional spaces. While this had many benefits such as bringing people closer together, it also created ambiguity that is challenging for managers to navigate. How can managers best create and maintain boundaries while supporting their team members’ whole selves? Today’s guest is Deborah Grayson Riegel. Deborah is a keynote speaker, executive coach, and consultant who has taught leadership communication for Wharton Business School, Duke Corporate Education, Columbia Business School’s Women in Leadership Program, and the Beijing International MBA Program at Peking University. She is the co-author of “Go to Help: 31 Ways to Offer, Ask for, and Accept Help” and "Overcoming Overthinking: 36 Ways to Tame Anxiety for Work, School, and Life” — both written with her daughter Sophie, who is Junior at Duke. Deborah and I talk about how to by The Modern Manager