Lorraine left a great job at Butler University to join FIB, and she credits the move to a remarkable recruiter and a FIB culture that was too wonderful to resist. In our conversation, Lorraine dives deeper into staying comfortable versus trying something new, the power of listening to your gut, what she loves about HR and the recent developments in the industry, and why being future-ready is among her top priorities. We also discuss resilience and how to cultivate it in the workplace, how to create an office culture that facilitates constructive conversations, and what you can do as an employee when someone ranked above you dismisses your views.    Key Points From This Episode:   Introducing the Chief People Officer at First Internet Bank (FIB), Lorraine Ortiz. Lorraine Describes FIB, her role at the company, and how she ended up there. Why she left a secure job (that she was happy in) at Butler University to join FIB. Being comfortable versus trying something new, and listening to your gut. How a great recruiter can make all the difference.  Why Lorraine loves the business of HR, and how the role has evolved over the years.  Her definition of “future-focused” and how she implements the philosophy as CPO.   Why she believes that she’ll retire at FIB. How she’s resilient in her role, and how FIB shares her personal values.  The way Lorraine fosters a culture of honest and constructive conversation in the workplace.  How to deal with managers who do not appreciate your moments of professional vulnerability.      Links Mentioned in Today’s Episode:   Lorraine Ortiz on LinkedIn  First Internet Bank  Talk Talent to Me Hired