Last week we ran our annual wedding business retreat. It was an amazing week, and importantly there were lots of learnings that I wanted to share with you. This weeks episode covers a wide variety of topics from customer service to listening to your business instincts.Join me as I share with you all of the lessons learnt from this years wedding business retreat.Want to be part of an amazing wedding business community to support your business as it grows? Take a look at my Wedding Pro Members Lounge.Want to meet other likeminded wedding pro's so that you can share ideas, network and help each other out? Then why not go ahead and join my free Wedding Pro community over on Facebook:https://www.facebook.com/groups/weddingprosreadytogrow/Find out more about how I can help you grow your wedding business over on my website or Instagram page:www.beccapountney.comwww.instagram.com/beccapountneyTime Stamps:The impact of good customer service [00:04:00] Becca highlights the exceptional customer service experience at Beamish Hall and emphasizes its importance in creating a positive guest experience.Recognizing the stage of your business and relevant training [00:07:11] Understanding that different stages of business require different levels of help and training, and the importance of focusing on what is relevant to your current stage.The importance of convenience [00:11:02] People are willing to pay more for convenience, as shown by Becca's experience of ordering Starbucks coffee to the hotel.Educating your audience [00:13:52] Offering simple tips and education in your content helps you stand out as an expert in your field.Trusting your instincts [00:15:40] Don't doubt yourself or seek approval from others. Trust your gut instincts when making decisions for your business.The importance of a supportive community [00:18:44] Becca emphasizes the importance of surrounding oneself with supportive and encouraging individuals in the wedding industry.Benefits of finding your people [00:19:53] Becca encourages listeners to seek out like-minded individuals in the wedding industry to inspire and celebrate each other's successes.Final thoughts and invitation to join a community [00:21:00] Becca concludes by urging listeners to find their people, be authentic, and not take business too seriously.