Defining Grey Swan events such as the Covid-19 pandemic. [2:11]How cognitive biases influence the ways businesses view research and data. [6:48]The impact of Grey Swan events and crises on a company’s financial performance. [8:38]Five key focus areas that determine whether a business will weather a Grey Swan event or not. [10:33]The critical role of organizational resilience during Grey Swan events. [13:05]The most important question on this podcast. [19:50]Additional Resources:Aon’s websiteRespecting the Grey Swan compiled by Pentland AnalyticsMentioned on the episode:2007 book The Black Swan: The Impact of the Highly Improbable by Narssim Nicholas Taleb2015 TED Talk “The next outbreak? We’re not ready” by Bill GatesTweetables:“The vast majority of these scenarios are Grey Swan events. The companies knew they could potentially occur, they just weren’t prepared for them” — Jason Disborough“If you’ve had a major crisis and you don’t get it right, the impact that can have on your organization and shareholder value can be immense.” — Jason Disborough“The way to build organizational resilience through these Grey Swan scenarios is with practice.” — Jason Disborough“There is a future and it’s potentially bright if we work our way through this in the most responsible and positive way.” — Jason Disborough