18 min listen
34 | Mapping Your Customer’s Journey with Stephanie Griffin
34 | Mapping Your Customer’s Journey with Stephanie Griffin
ratings:
Length:
32 minutes
Released:
Dec 19, 2023
Format:
Podcast episode
Description
JOIN US to get your business streamlined and organized for 2024 and beyond! Today (12/19/23) is the final day to get 25% off on Organized Coach Academy.
Ever felt overwhelmed in your coaching business? My guest today, Stephanie Griffin, suggests using your overwhelm as a signal to go back to your customer journey. She lays out a compelling case for defining your customer journey as the antidote to marketing chaos.
Listen in as she walks us through the crucial steps, starting with a clear definition of your product(s) and niche. She continually brings us back to looking through the lens of your customers and what they experience as they interact with your business, from initial contact to successful engagement and happy ending.
With practical tips on documentation, testing, and gathering feedback, Stephanie equips coaches with the tools to refine their strategies and ensure a positive end to the customer journey.
This episode is your guide to mastering the customer journey and transforming overwhelm into a well-defined path to success. #MarketingStrategies #CustomerJourneyMastery #CoachingBusiness
Connect with Stephanie Griffin:
Stephanie Griffin is a Coloradian (but a Zonie at heart), a devoted wife, a mom to two teen boys, a pommy mommy (my fur babies), and last but not least… a marketing and strategy coach. She's obsessed with coffee, Friends (Team #wewereonabreak), and helping coaches streamline their marketing to get back to helping their clients.
Website
Instagram
LinkedIn
Facebook
Free Launch Checklist
Resources Mentioned:
Organized Coach Academy
FREE Workshop: 3 Secrets to Organize Your Digital Files
Idea Tracker
Client Tracker
FREE File Naming Formula Cheatsheet
Connect with me:
Website
Email
Instagram
Ever felt overwhelmed in your coaching business? My guest today, Stephanie Griffin, suggests using your overwhelm as a signal to go back to your customer journey. She lays out a compelling case for defining your customer journey as the antidote to marketing chaos.
Listen in as she walks us through the crucial steps, starting with a clear definition of your product(s) and niche. She continually brings us back to looking through the lens of your customers and what they experience as they interact with your business, from initial contact to successful engagement and happy ending.
With practical tips on documentation, testing, and gathering feedback, Stephanie equips coaches with the tools to refine their strategies and ensure a positive end to the customer journey.
This episode is your guide to mastering the customer journey and transforming overwhelm into a well-defined path to success. #MarketingStrategies #CustomerJourneyMastery #CoachingBusiness
Connect with Stephanie Griffin:
Stephanie Griffin is a Coloradian (but a Zonie at heart), a devoted wife, a mom to two teen boys, a pommy mommy (my fur babies), and last but not least… a marketing and strategy coach. She's obsessed with coffee, Friends (Team #wewereonabreak), and helping coaches streamline their marketing to get back to helping their clients.
Website
Free Launch Checklist
Resources Mentioned:
Organized Coach Academy
FREE Workshop: 3 Secrets to Organize Your Digital Files
Idea Tracker
Client Tracker
FREE File Naming Formula Cheatsheet
Connect with me:
Website
Released:
Dec 19, 2023
Format:
Podcast episode
Titles in the series (57)
01 | 4 Steps To Organize Digital Files So You Can Find What You Need In Seconds by The Organized Coach - Productivity, Business Systems, Time Management, ADHD, Routines, Life Coach, Entrepreneur