In this part 4 of 4, Tom Root shares advice on adapting your culture…find a purpose. He shares how they orient and work with 500 part-timers over the holiday rush. And he discusses how open book management, the Zingerman processes/recipes all contribute to lean-like practices. Tom is Managing Partner, Zingmerman’s Mail Order, continuous improvement leader and creator of a business maker space called Maker Works in Ann Arbor, MI. Remember to go to http://inspiredandintentional.com to join the community, see show notes, and to listen to past episodes. Music is “LA All Night,” GG Riggs, Courtesy of Shutterstock