42 min listen
Ep. 21 – Omnichannel first steps at Dechra Pharmaceuticals w/ Thomas Molenaar
Ep. 21 – Omnichannel first steps at Dechra Pharmaceuticals w/ Thomas Molenaar
ratings:
Length:
41 minutes
Released:
Jun 13, 2023
Format:
Podcast episode
Description
In this episode, we hear from Thomas Molenaar, Head of Marketing at Dechra Pharmaceuticals.
Noz and Thomas discuss Dechra’s initial steps to implement and build the necessary infrastructure, processes, and platforms to support their omnichannel aspirations.
Join us as we delve into topics such as data integration, process integration, channel strategy, and the human side of this complex operation.
This episode serves as a roadmap for those at the beginning stages of their own omnichannel journey, providing a firsthand account of the hurdles and steps involved.
Noz and Thomas discuss Dechra’s initial steps to implement and build the necessary infrastructure, processes, and platforms to support their omnichannel aspirations.
Join us as we delve into topics such as data integration, process integration, channel strategy, and the human side of this complex operation.
This episode serves as a roadmap for those at the beginning stages of their own omnichannel journey, providing a firsthand account of the hurdles and steps involved.
Released:
Jun 13, 2023
Format:
Podcast episode
Titles in the series (39)
Ep. 3 – Interview with Margot Bloomstein on Trust and Digital Transformation – Margot Bloomstein: Margot Bloomstein and Noz Urbina explore how building audience relationships based on trust starts from inside the organisation, and how digital transformation doesn't always mean disruption. More on https://OmnichannelX.digital Twitter:@OmniXconf Ma... by Omnichannel by OmnichannelX