In this episode, Tracey and Dan are joined by Professor Sarah Pink, Director of the Emerging Technologies Research Lab at Monash University. Sarah's work is focused on understanding the future of emerging technologies and their impact on people and the environment. Here is a taste of what Tracey, Dan and Sarah cover in the conversation: Sarah discusses her focus on people and their futures with automated technologies and systems, and the role of human creativity in driving changeShe talks about the limitations of automation and the need for people to still feel in control when using technologySarah shares insights from her research projects, including the concept of "automated features," which acknowledges human inventiveness and the fact that people want to design and create their own futuresShe shares some of the ways her team conduct their research to understand how people will use new technology Links from the episode​:Connecting Up Conference information: Click hereSarah Pink on LinkedIn: Click hereSarah Pink on Twitter: Click hereThe Impacto Consulting events page: Click hereThe Impacto Consulting website: Click hereImpacto Consulting on LinkedIn: Click here