10 min listen
A tale of two cities
ratings:
Length:
7 minutes
Released:
Apr 12, 2023
Format:
Podcast episode
Description
A tale of two citiesNo, not the Charles Dickens story, this episode is a tale of the different experiences I had recently at two locations of the same brand. It got me thinking about the consistency, or inconsistency, between experiences your couples, clients and their guests might have, either when encountering different members of your staff, or at different events.Listen to this new, 6-minute episode for an idea of where you can look for these inconsistencies, even if you’re a team of one!We've crossed 135K Downloads! Listen to this and all episodes on Apple Podcast, YouTube, Spotify & others: http://podcast.alanberg.comMy new book: “Stop Selling and Help Them Buy Weddings & Events” is out now!It’s the book you helped me write, by asking for things that weren’t already in my other books. Get your copies today!Paperback:
Released:
Apr 12, 2023
Format:
Podcast episode
Titles in the series (100)
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