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Strengthening Culture with Personalized Work Experiences — Gusto

Strengthening Culture with Personalized Work Experiences — Gusto

FromThe Power of Teamwork


Strengthening Culture with Personalized Work Experiences — Gusto

FromThe Power of Teamwork

ratings:
Length:
25 minutes
Released:
Jun 23, 2023
Format:
Podcast episode

Description

Experience design is core to Gusto’s customer service — and its approach to teamwork. Gusto builds user-friendly HR and payroll software for small businesses, but its success is driven from within. The company's Experience Design Team is bringing customer-centered UX design principles in-house to architect individualized work experiences for all. In this episode, we hear from Gusto’s Amy Thibodeau, chief design officer, and Liberty Planck, head of remote experience + how we work, about how these intentional and thoughtful design tactics are creating efficiencies, more opportunities for collaboration, and a stronger team culture.
Released:
Jun 23, 2023
Format:
Podcast episode

Titles in the series (13)

The Power of Teamwork is dedicated to the business of collaboration — the heart and soul of every company. Teams play a critical role in productivity, creativity, and the bottom line. Each episode features teams that power every industry — from entertainment and technology to science and sports. How does HelloFresh create sustainable meals-and packaging? Who makes "The Marvelous Mrs. Maisel" visuals so unique? What's the secret to goodr's glowing customer service score? It’s not magic. It’s teamwork. Hosted by Garrett Schwartz, The Power of Teamwork is brought to you by Adobe, leaders in collaboration for more than 40 years. To learn more, visit powerofteamworkpodcast.com