Like any rapidly scaling startup, goodr is no stranger to pivots. It’s not the business model that’s changed, but how the team itself operates. CEO Stephen Lease and Head of Account Management Ashley Craft talk about the pros and cons of a flat organization structure, how they hope to make their customer service team irrelevant, and why celebrating big wins and big failures is essential to team success. Disclaimer: The views and opinions expressed by guests are their own and their appearance on this podcast does not imply an endorsement of them or any entity they represent.