Kim Sinclair joins me in our studio for Episode #095 of Underserved. Kim spent college in Friartown, leading the pep band on the road for fun and adventure supporting Providence College sports. After stints working for the Department of Revenue and consulting, Kim found herself moving into the healthcare payer and provider space at Boston Medical Center's health plan. By asking many questions she learned the many intricacies of the insurance side, which helped implement the Massachusetts Healthcare reform project “Romneycare” (the state predecessor to federal "Obamacare"). We talk about not wanting to be a CIO and then becoming one, being forced to make layoffs as your first foray into management, and some unusual requests serviced during COVID.   LINKS   linkedin.com/in/kim-sinclair Doberman Rescue Unlimited - Doberman Dog Rescue of New England - Doberman Rescue Unltd (dru.org) Heartworm Basics - American Heartworm Society Providence College https://www.providence.edu/