Susan Kelly is our guest for Underserved episode #093. Susan fell in love with computers early on, being curious about technology and loving the time/aggravation saver of spell check. She leaned into product management early in her career, in telecom, education technology, and call center software. We also talk about how companies struggle to allow employees to grieve a loss, watching a technology sea change wipe out your project, and going to bat for your direct reports.   Susan on LinkedIn https://www.linkedin.com/in/susan-kelly-mba/ Faire https://www.faire.com/ The Beetle Cat, a New England classic https://beetlecat.com/ The Ideal 18 sailboat https://shumwaymarine.com/ideal18/ The Soggy Dollar, home of the Painkiller https://www.soggydollar.com/