Kevin "Cactus Dude" Kreucher is our guest for Episode #109 of Underserved. Kevin is another unique story - going from a client of a treatment center to running its IT operations. Kevin got a tour of MSPs after that and built out his Rolodex steadily to support all facets of IT. Nowadays Kevin considers his phone his greatest tool, being able to tap his network to get any job done. Also covered - exotic succulents, friending every CIO in Orange County on LinkedIn, and a memorable Chick-fil-A drive-through call.   Links: Kevin on LinkedIn: https://www.linkedin.com/in/kkreucher/ Northgate Market: https://www.northgatemarket.com/ Grocery Outlet: https://www.groceryoutlet.com/ Crazy4Cactus Instagram: https://www.instagram.com/Crazy4Cactus/