Taco Bell CTO Steve Plank is my guest for Episode #094 of Underserved. Steve rose quickly through the ranks in heavily regulated industries helping to manage document compliance. It took 4 trips to Taco Bell's headquarters to switch industries and get a job offer. Since then Steve has spearheaded Taco Bell's digital transformation, resulting in billions of e-commerce revenue and tighter relationships with their ravenous customer base.  Also covered are the Temple/UMass basketball rivalry in the 1990s, if/when to get your MBA, and moving from buy to build.   LinkedIn: Steve Plank: https://www.linkedin.com/in/plankstephen/ Gary Charbonneau: https://www.linkedin.com/in/gacharbonneau/ Sue Jean Lin: https://www.linkedin.com/in/suejeanlin/ Dirty Money (Season 1: Episode Drug Short) https://www.netflix.com/title/80118100 Taco Bell: https://www.tacobell.com/ The Taco Bell Foundation: https://www.tacobellfoundation.org/