In this episode, Steve Fretzin, Michael English, and Courtney English discuss:Improving efficiency to improve your life and business.Why SOPs are so important to your law firm and business.Top challenges lawyers face in automating and scaling.Writing out the SOPs for your law firm. Key Takeaways:SOPs (standard operating procedures) are the key to creating a streamlined law firm and will allow you to delegate appropriately the activities that you, as the lawyer, do not need to be doing.Create training videos or modules to help train new employees rather than just having them shadow another employee and hoping for the best.For law firms with flat fee pricing, SOPs can create efficiencies and allow for automations that will help you to give more dollars to your bottom line.Automations save time for everyone, but you need to know what it is that is being done in order to standardize, automate, and delegate. "SOPs create consistency and responsibilities within a law firm - everybody knows what their job entails at that point, so there's no question as to the responsibilities that lay on everybody's shoulders. " —  Michael English Connect with Michael and Courtney English:  Website: https://www.streamlinemylawfirm.com/ Thank you to our Sponsors!Legalese Marketing: https://legaleasemarketing.com/Moneypenny: https://www.moneypenny.com/us/Practice Panther: https://www.practicepanther.com/ Connect with Steve Fretzin:LinkedIn: Steve FretzinTwitter: @stevefretzinFacebook: Fretzin, Inc.Website: Fretzin.comEmail: Steve@Fretzin.comBook: The Ambitious Attorney: Your Guide to Doubling or Even Tripling Your Book of Business and more!YouTube: Steve FretzinCall Steve directly at 847-602-6911  Show notes by Podcastologist Chelsea Taylor-Sturkie Audio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.