Almost all business owners are drawn to the idea that there are little tweaks, or system changes you can make that will magically make your business so much more profitable or make growth exponential. While it would be nice to have these magical little tweaks, it doesn’t really work that way. What I have found is that if you go through the reps enough, you do kind of land on these little nuggets of changes that will improve our systems, and with that in mind, I am excited to welcome back Marquis Murray. This week, episode 141 of The Digital Agency Growth Podcast is about Agency Tools, Systems, and the Most Profitable Operational Tweaks! Watch our new recorded video training: Relationship-Driven New Business At-ScaleIn this episode of The Digital Agency Growth Podcast, Dan Englander and Marquis Murray share the importance of efficiency for team and company growth and actionable steps you can take right now to have the most profitable operational system possible. Marquis Murray is the CEO and Founder of Ditto — a systems and processes consultancy for organizations who need help creating clarity around the work done inside their companies. He found that the need to create order in the chaos was a common trend that he saw with his clients, and this discovery helped him to realize his true passion (operations) and eventually led him into a career creating SOPs, process workflows, and automation to make work easier.In this episode, Dan and Marquis discuss the following:What Marquis believes makes a good operator in terms of skill sets to have or learn in order to establish trust within your team.How he has established a feedback and ideas box in his office, and what that looks like in terms of determining ideas as opportunities for growth.What Marquis’ meeting cadence looks like, and how it has shifted over time to be more efficient and the best use of time for all team members.How they build culture in an efficient business setting, and where that can be found and implemented in your own business.If you’ve been looking for ways to be more efficient, get your production costs lower, or even build culture in a tight ship, this episode is for you.  CONNECT WITH Marquis Murray:LinkedInYoutubeWebsiteCONNECT WITH DAN ENGLANDER:LinkedInSales Schema Watch our latest video training, How to Take Charge of Your Agency’s Future Revenue. During this training, you’ll learn how we get qualified appointments every week using tasteful and highly targeted email outreach.