In today’s episode, I share a recent experience that gave me stress, but also served a lesson that I’d like to share. So recently I’ve moved and of course, I had to hire a moving company to make this transition seamless, well not really. This whole problem-after-another experience reminded me of what a good leader is. A leader gets stuff done, solves problems, and eliminates unnecessary steps to make the process streamlined. This is one interesting story-telling episode which I’m sure you’ll enjoy despite my very anxiety-provoking experience.Today’s key takeaways:[0:37] Introduction[1:48] My moving experience[21:28] People who are good at going through the motions — I’m sure you know someone like that[22:58] My realization when I started to ask for a higher up in the company[26:30] The leadership lesson from this story[26;39] Problem #1: Over-promise; under deliver[27:14] Problem #2: Communication[28:01] Problem #3: Lack of ownership[28:32] Problem #4: Diffusion of responsibility[29:16] Problem #5: Two many steps in the processText LEADER to 617-393-5383 to receive The Top 10 Things That The Best Leaders Are Doing Right NowFor questions, suggestions, or speaker inquiries, contact me at john@lauritogroup.com.