Jody Janati has a Doctoral degree in Organizational Leadership and a Master's degree in Speech Communication. National Speaker, Author, and Conference Facilitator, she has taught in higher education for over 20 years and offers a variety of public and professional workshops on conflict reduction tactics and effective communication skills. During her academic career, she worked in various leadership roles, taught for over a decade at both the University of Minnesota and the MN state prison system. She currently trains for numerous organizations throughout the US. Dr. Janati is also the author of six books and is the owner of Communication Innovation, LLC. Jody has expertise in so many different topics. We get into conflict reduction strategies through increasing awareness of our own behaviors. Jody’s tool is called “control dramas” and it helps us to understand behavioral patterns that we fall into. This tool is so important, because your control drama is a root behavior, and understanding which one you fall into will help you to counteract some of your toxic traits and tendencies.   13:33 - Basics of the enneagram 20:27 - Understanding your control drama to improve your conflict management skills 24:36 - An outline of the 4 control drama types 34:03 - Using collaborative communication to shut down control dramas 46:43 - Why do certain people get along or don’t get along   LINK TO HER FREE BOOK  https://issuu.com/creativenorth/docs/teach_peace_please_share Focus on the Positive - 101 Collaborative Communication Methods. Share this Book and We’ll Create a “MasterPeace” Together! We are “Response-Able!” Dr. Janati  LINK TO HER WEBSITE  https://www.findyourconversationpeace.com LINK TO HER WORKSHOPS EVENTS  https://www.findyourconversationpeace.com/online-courses-and-upcoming-workshops