Boulder City, NV, native, Chef Michael Thiemann, got his industry start in the city that raised him, Sacramento, CA. He went on to work all over the world, including New Zealand, Hawaii, and San Francisco. After Serving as the right-hand-man to Chef Tyler Florence, Thiemann returned to his home city of Sacramento, where one year later he opened his first Restaurant Mother, which was followed by Empress Tavern. Show notes… Favorite success quote or mantra: "It's all about working hard and not being a dick." In today's episode with Michael Theimann we will discuss: Starting out in the industry as a dishwasher (like many of us) Find your voice Learn fast and hustle is KEY Restaurant social media Staying/feeling young in the industry The chef learning curve Dealing with tension and resentment in the kitchen Being homeless and jobless in a foreign country and making it work  Adaptability Restaurant scene in New Zealand Restaurant scene in Hawaii Ego Maintaining good relationships, especially in a small community Learning the hard way, new and uncomfortable environments Restaurant scene in Sacramento Mentors Regrets/mistakes Your restaurant is a theater and your team is the cast You won't get what you want unless you make it know that you want it The truth about pictures of food on Instagram Self-awareness Today's sponsor: BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including Union Square Hospitality Group, Eleven Madison Park, Gramercy Tavern, Lilia and more. Gusto offers modern, easy payroll, benefits, and HR to small businesses across the country — they were even named best online payroll by PCMag. And as a listener, you’ll get three months free when you run your first payroll. Sign up and give it a try at Gusto.com/unstoppable.    Wisetail’s user-friendly platform focuses on engaging, growing, and empowering your workforce while enabling your culture to thrive in multi-site businesses. It is easily configurable to an organization's brand and technical specifications. In addition, Wisetail provides a social community for their customers to share best practices and continuously improve the learning experience. Knowledge bombs Which "it factor" habit, trait, or characteristic you believe most contributes to your success? Saying yes What is your biggest weakness? Saying yes What's one question you ask or thing you look for during an interview? Outside interests besides cooking What's a current challenge? How are you dealing with it? Keeping restaurants open is hard Share one code of conduct or behavior you teach your team. Just be nice What is one uncommon standard of service you teach your staff? Just be nice What's one book we must read to become a better person or restaurant owner? American Psycho by Bret Easton Ellis GET THIS BOOK FOR FREE AT AUDIBLE.COM  What's the one thing you feel restaurateurs don't know well enough or do often enough? Check in on your brand, what you're about What's one piece of technology you've adopted within your four walls restaurant and how has it influence operations? Slack If you got the news that you'd be leaving this world tomorrow and all memories of you, your work, and your restaurants would be lost with your departure with the exception of 3 pieces of wisdom you could leave behind for the good of humanity, what would they be? First of all, I don't feel like I'm successful Separate yourself and your profession Hard work Contact info: Instagram: Mother: @mothersacramento Empress Tavern: @empresstavern Thanks for listening! Thanks so much for joining today! Have some feedback you’d like to share? Leave a note in the comment section