Today we're going to be discussing Restaurant Fundamentals with Joe Erickson from RestaurantOwner.com. Joe has put together a checklist of basic systems every restaurant should have. We'll be covering systems for Management, FOH, and BOH. Joe Erickson is a leading contributor and Vice-President of RestaurantOwner.com and a feature writer for Restaurant Startup & Growth magazine. As a thirty-plus year veteran of the restaurant industry, Joe has created and developed several successful foodservice concepts as manager, owner, and consultant. In 2004, Joe teamed up with long-time friend and business associate, Jim Laube, founder of RestaurantOwner.com. Together they have developed hundreds of articles, tools, and resources to help independent operators compete with the chains and become more profitable.