With over 20 years of experience and as a leader in creating business excellence through people, Michelle has helped thousands of leaders to build their confidence and skills in change. She is an experienced culture change expert, a certified Dare to Lead™ facilitator, and a strategic advisor to some of Australia's largest businesses and corporations. The author of 3 books, including the best seller “Culture Inc”. Michelle speaks at conferences, runs workshops, advises and consults, challenging the thinking of some of Australia's greatest leaders. Not only is she a regular on this podcast, but She can also regularly be seen and heard as a guest on podcasts, networks, and interviews. Checker her out at Michelle T Holland on LinkedIn. In this episode, Michelle and Daniel had a great conversation on the challenges businesses are facing and how they can bring optimism and pragmatism to tackle the brand-new year ahead of us. We also deep-dived into:  The learnings of 2021 The uncertainty and the dilemmas business are facing due to the current circumstances such as this Omicron Variant How the language we use on a day to day basis can shape who we are and what we believe to be true. Optimism and how reality can distort our outlook and what we can do to overcome this The importance of clear communication in a workforce and how we all can communicate better The challenges around workforce shortages and creative ways to deal with them.Expectations for 2022. Where to find Michelle T. HollandLinkedInJoin the conversation on Synergy IQ LinkedIn, Facebook and Instagram (@synergyiq) and please support other leaders by liking, subscribing and sharing this podcast. Access SynergyIQ Website to get to know more about us. Say hello to our host Daniel Franco on LinkedIn.