00:58 – Michael introduces today’s guests, Rich Armstrong and Steve Baker01:41 – Michael promotes Rich and Steve’s latest book, Get In The Game03:41 – The origin story of The Great Game of Business08:48 – How Jack Stack began the process of teaching the language of business to his team12:08 – Steve addresses the concept of open-book management15:31 – Jack’s philosophy of lifetime hiring18:16 – Building a dominant workforce20:49 – How to engage employees to become better business thinkers24:24 – How scorecarding works27:39 – Benefits of a company getting into The Great Game31:58 – Key principles and elements of The Great Game of Business38:52 – The concept of a self-funded bonus44:02 – The importance of a healthy culture51:03 – Why Michael loves to highlight The Great Game of Business52:06 – Michael thanks Rich and Steve for joining the show and praises the work they’ve done52:17 – Michael encourages the audience to visit The Great Game of Business website53:08 – Michael promotes the upcoming Great Game of Business Conference54:01 – Where to find Michael’s Functional Team ScorecardTWEETABLE QUOTES“It [The Great Game of Business] was all about productivity. It was about quality. It was about building a solid product, but not necessarily building a company.” (06:38) (Rich)“The dominant companies in the next ten years will be those who are dominant with their workforce.” (18:25) (Steve)“People want to be in the know, and they want to know what they can do to contribute.” (22:55) (Rich)“If you would have invested a thousand dollars, if you were brave enough to invest a thousand dollars back in 1983, that thousand dollar investment is worth close to eight million dollars in value today.” (29:06) (Rich)“Business is like a game. To play any game, you gotta know what the goal is. That’s the critical number. And then you have to know what game you’re in so you gotta know and teach the rules. You’ve got to follow the action and keep score.” (34:46) (Rich)“Let the slackers and the dead weight go work for your competitors.” (46:30) (Steve)“The company is the product. And, if that’s the case, if the company is indeed the product, building a great company, you will have the best quality, the best service, the best of everything. And that’s a great place to work if you ask me.” (50:03) (Steve)RESOURCE LINKSMichael’s LinkedInMichael’s WebsiteThe Functional Team ScorecardRich’s LinkedInSteve’s LinkedInThe Great Game of Business WebsiteBOOKS MENTIONEDThe Great Game of Business, Expanded and Updated: The Only Sensible Way to Run a CompanyGet In The GameChange The Game