[This episode originally aired in September 2021.] Today’s episode is a foundational survey class; we’re mapping the territory of the work we do, why we do it, what we’re all about—and why we’d love to talk to your boss. Whether you’re a systems design nerd like us or a newcomer who knows in their bones that work sucks but doesn’t have to, we’ve got answers to your big questions—about implementing self-management at your own organization; about assuaging fears of team effectiveness or brittleness; about leader’s becoming more power-literate and less ego-filled; and a whole lot more. So…how does this apply to you? We’ll put it this way: If you’re involved in a complex system with more than two human beings (spoiler alert: you are!), you’re already doing this work—and we’re here to help make it awesome.

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