What exactly does joy have to do with software development? If you ask Rich Sheridan, CEO and Chief Storyteller of Menlo Innovations, the answer is pretty simple: Everything. According to Rich, joy is central to inspiring, sustaining, and steering the Ann Arbor, Michigan-based software company, which has been experimenting with new ways of working for more than two decades. In this episode, we speak with Rich about the personal struggles that first led him to future-of-work thinking; how some of Menlo’s vital practices—like pairing two developers together daily and having them work on a shared computer—have evolved over the years; and why “Make mistakes faster” is a longtime Menlo mantra.

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