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38. Reza Torkzadeh — Leading a Client-Experience Driven Law Firm

38. Reza Torkzadeh — Leading a Client-Experience Driven Law Firm

FromThe Game Changing Attorney Podcast with Michael Mogill


38. Reza Torkzadeh — Leading a Client-Experience Driven Law Firm

FromThe Game Changing Attorney Podcast with Michael Mogill

ratings:
Length:
40 minutes
Released:
Dec 15, 2020
Format:
Podcast episode

Description

"You’ve got to definitely check your ego at the door — and you have to know when to hold them and know when to fold them." - Reza Torkzadeh

Why do experience-led law firms have a competitive advantage?

How did TorkLaw solve its toxic company culture?

Why is data going to define the leading firms of the future?

How did Reza Torkzadeh create a cutting-edge personal injury firm from the ground up?

Reza Torkzadeh: Building a Cutting-Edge PI Firm From the Ground Up
Reza Torkzadeh is the Founder & CEO of TorkLaw, a cutting-edge personal injury law firm based out of Los Angeles. He’s handled numerous high-profile cases in both state and federal courts, and he has served in leadership roles in litigations at the national level. But he didn’t start out that way, by any means.
In this episode, Reza tells his personal story as a first-generation immigrant of Iranian descent, and shares the entrepreneurial journey that's made him a big player in personal injury law.
Entrepreneurial Journeys and the Abundance Mindset
Not every attorney wants to start their own practice, but for Reza Torkzadeh there was nothing he'd rather do. Despite stating that he didn't make a cent in the first five years of running TorkLaw, it's still the best decision he's ever made. Why? Because he loves what he does.
We talk about the ups and downs of the entrepreneurial journey, how Reza achieves the balance that keeps him in the game, and why helping his clients at the darkest points in their lives drives him to reach new heights.
Client First: Experience as a Competitive Advantage
Reza Torkzadeh has set TorkLaw apart through his well-defined ethos that makes decision-making crystal clear: his firm is a customer service business that just happens to employ attorneys. So what does that mean in practice?
At TorkLaw, the client always comes first — no matter what! Reza tracks every step of the client journey from that first contact call to make sure every part of his firm delivers world-class service. Given the choice between a five star Four Seasons and a Motel 6, he knows what he wants his firm to be.
Key takeaways:


Experience-led law firms rise above the rest. While clients might someday forget the exact settlement you won for them, they'll never forget the way you made them feel.


Take it to the next level. An abundance mindset will empower you to knock down barriers while collaborating with the best.


Track everything in sight. The law firm of the future is one that’s driven by data.

Links and Resources

The Game Changing Attorney Podcast

Michael Mogill Facebook

Michael Mogill Twitter

Michael Mogill Instagram

Michael Mogill LinkedIn

Crisp Video Website

Crisp Video Facebook

Crisp Video Group Twitter

Crisp Video Instagram

Crisp Video LinkedIn

TorkLaw Website

Reza Torkzadeh LinkedIn
Released:
Dec 15, 2020
Format:
Podcast episode

Titles in the series (100)

How can you become a game changer?Michael Mogill, Founder and CEO of Crisp, has used his mastery of marketing for lawyers to grow his company to an 8-figure powerhouse. In just a few years, Crisp has helped thousands of attorneys adapt to the new legal landscape, differentiate themselves from the competition and earn millions in new revenue.In every episode, you’ll hear from law firm entrepreneurs and market leaders — people who flourish in the face of adversity, challenge the status quo and define what it means to be a game changer.We investigate success stories and business growth and scalability strategies that can help you attract your ideal clients. Plus, discover hidden insights and actionable advice on how company culture and employee engagement, marketing and advertising, and management and hiring fit into the big picture.What do all our guests have in common? These successful attorneys and business owners prove that the key to innovation is a game-changing mindset.If you want to run your law firm like an entrepreneur, achieve a greater ROI, and build a world-class organization that stands the test of time, then you’re in good company.Subscribe to the Game Changing Attorney Podcast and get ready to take your business to the next level.For more information, visit https://www.crispvideo.com/podcast/