23 min listen
20. Retail Disruption - Designing an Omnichannel Future
20. Retail Disruption - Designing an Omnichannel Future
ratings:
Length:
36 minutes
Released:
Feb 20, 2021
Format:
Podcast episode
Description
Retail is once more in a state of flux. The pandemic led to huge shifts in consumer behaviour in 2020 and this is set to continue into 2021. In the US alone 11,000 stores closed and 40 major retailers went bankrupt last year. Online spending also reached new heights accounting for 27.3% of global overall retail sales, growing by a third over the course of the year.
Retailers need to adapt to a future where digitally facilitated shopping trips are the norm.
Retailers need to adapt to a future where digitally facilitated shopping trips are the norm.
Released:
Feb 20, 2021
Format:
Podcast episode
Titles in the series (100)
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