The number of self-check out terminals around the world is predicted to reach 325,000 by 2019 and some stores have even become fully self service. But for some supermarket customers, the removal of store clerks has been a green light for dishonest behaviour. Customers are now relatively autonomous in the picking, payment and packing of goods they wish to purchase, but trusting them to process an honest and correct transaction is not without problems. Jeff and Anthony have an unexpected item in the bagging area and need some help.