The well-being of your staff has always been an important consideration. It’s even more so during this unique time in human history. With COVID-19 affecting the world, our guest, Laura Tolhoek had to develop new and innovate Human Resources strategies to help her clients. She is the President of Essential HR and has worked with some of the biggest players in the restaurant, food service and retail industries as an integral member of their HR teams. During this interview, you'll learn about... The different rules of staff morale and the infectious disease 4-step process The importance of understanding the holistic side of health The value of communication, understanding its different levels and safeguarding communication practices To find out more about Laura, visit her website.   To connect with her on LinkedIn, go here.   To download the infectious disease documents mentioned in this episode, click here.