What was it like at Mount Sinai Health System in New York in early 2020? The leadership decisions directly affected the patients, staff, first responders, and public who were fighting against COVID-19 before we even had a way to test for it.Nobody argues this point anymore: Emergency management for health systems is of the highest importance. In this takeover episode, Ted Weyn, host of the Heroes of Healthcare podcast, talks with Dr. Marc Napp, SVP & Chief Medical Officer at Memorial Healthcare System, about his experience leading emergency management as SVP & Deputy Chief Medical Officer at Mount Sinai Health System during 2020.They discuss:Building emergency management capabilitiesRealizing COVID was indeed a crisisA few components of emergency managementThe second wave of emergency response: social responsibility