63 min listen
167 : Handing off the Shift : 4 Tips to Avoid Chaos
167 : Handing off the Shift : 4 Tips to Avoid Chaos
ratings:
Length:
22 minutes
Released:
Jul 30, 2019
Format:
Podcast episode
Description
The most confusing moments in the day are when the shifts switch. People finishing tasks, gathering items to leave, and others coming in tying to get caught up to speed, get situated, and find their place. It can get chaotic and customers are often left wondering which one of the haired people behind the bar is going to notice that thy are waiting to be served. It rarely goes very well Unless of course, you have a plan. That is exactly what we are going to talk about today in this episode. With just a little bit of intentionality and communication we can take what is usually a tangled mess and straighten it out to something that sets up the staff for success and the customer for a good experience even if they do happen to show up during the switching of the shifts. Links to related episodes: Working Clean(Shift Break) 4 Keys to an Effective Checklist(Shift Break) SOPs FTW You Need SOPs (Shift Break)
Released:
Jul 30, 2019
Format:
Podcast episode
Titles in the series (100)
006 : Founder Friday! Taylor & Shem Doupe of Soleil Cafe talk coffee, entrepreneurship, management, and core values: This is the first in a monthly interview series highlighting founders of great cafes on the last Friday of each month. This month we are featuring new owners Taylor and Shem Doupe who own Soleil Cafe (So-lay cafe) in Syracuse, NY! They started their... by Keys To The Shop : Equipping Coffee Shop Leaders