Ignore your baristas, but listen to podcasters. Ignore your staff, but listen to authors. It is too easy for us to immediately turn to outside resources and , in the process, discount and overlook the resources we have under our very noses. Today we chat about the proper mindset to have when you pursue resources and the problem of being blind to what we have.  Related Episodes:  165: The Art of Deep Listening w/ Oscar Trimboli Shift Break: "I'm Sorry" Don't You Forget About Me     Visit our sponsor Odeko to make inventory and ordering a breeze! odeko.com/keystotheshop