43 min listen
DP 055: Communication Challenges at a Student Call Center with James Hanks
DP 055: Communication Challenges at a Student Call Center with James Hanks
ratings:
Length:
40 minutes
Released:
Jun 3, 2015
Format:
Podcast episode
Description
At universities everywhere, thousands of dollars ride on the effort of student callers. Having a pool of workers to call prospects can be a dream or a headache. It all comes down to leadership. James Hanks knows what it takes to keep a group of undergraduates showing up and giving it their all. As the Lead Manager of Mississippi State University Bulldog Calling Center, James shares what he’s learned during his rise from student caller to team leader.
Released:
Jun 3, 2015
Format:
Podcast episode
Titles in the series (100)
DP 006: Rethinking What it Means to be a Member with Elizabeth Weaver Engel: Relationships are changing in membership associations. Elizabeth Weaver Engel, an association veteran and current head of Spark Consulting, challenges the idea of what membership can mean. This week, Beth and Elizabeth discuss how to re-focus... by Driving Participation Podcast: What Is Working in Marketing & Fundraising | Nonprofits | Schools | Associations