39 min listen
The Coming Convergence of Social Media and Customer Experience
The Coming Convergence of Social Media and Customer Experience
ratings:
Length:
59 minutes
Released:
Dec 19, 2014
Format:
Podcast episode
Description
Julie Hopkins, Research Director at Gartner, joins the Social Pros Podcast for the last podcast of 2014 to discuss the growth of and competition for budget in digital marketing, the rise of the generalist, and the incredible shift in customer expectations in social media. Read the highlights: http://www.convinceandconvert.com/social-pros-podcast/the-coming-convergence-of-social-media-and-customer-experience
Released:
Dec 19, 2014
Format:
Podcast episode
Titles in the series (100)
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