Starting a Bed and Breakfast: Bite Sized Interviews With Successful B&B's: America's Best Bed and Breakfast, #1
By Jon Nelsen
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About this ebook
Do you love traveling, eating, and exploring new locations? Are you thinking of starting your own Bed and Breakfast? This book will quench your curiosity and answer all your questions.
Imagine the chance to ask questions to some of the most respected B&B owners in America...
What would you ask them? What would you want to know?
If you're ready for the inside scoop on Bed and Breakfasts from some of America's most respected breweries, then you need to buy Starting a Bed and Breakfast!
It's the Largest Collection of B&B Interviews in History!
Starting a Bed and Breakfast has over 100 B&B's answer questions like:
- What time do you wake up each morning and what does your schedule look like?
- What is the most rewarding part of the job?
- Do you need to be a great cook to run a B&B?
- Can one person run a B&B themselves? At what point do you need help?
- How do you deal with check-ins and check-outs?
- and so much more...
We interview everyone from huge B&B's to small mom and pop B&B's! Inn's that have been around for decades and B&B's that are new and making a big splash!
This is one of the most interesting books about the Bed and Breakfast business written in the last decade. The vast amount of different people we spoke with gives us a truly eye opening glimpse into what the industry is all about!
Compiled by someone who truly loves to eat and travel, it provides candid answers about all things Bed and Breakfast.
Order your copy NOW and enjoy the LARGEST COLLECTION OF B&B INTERVIEWS IN HISTORY!
Jon Nelsen
Jon Nelsen regularly consults with businesses, cities, and private individuals in marketing, advertising, and transitioning to clean energy. While he wants to help do his part to help other people find their footing in life and make decisions that benefit people and their businesses, he’s also determined to bring value and information to everyone through his books. He began with Q&A interview style books about the American craft brewery revolution and the boom in privately owned Bed & Breakfasts. He now focuses on writing step-by-step guides that educate on psychology and smarter financial choices. His ‘power to the people’ movement focuses on education, friendly and helpful service, and easy-to-follow steps designed to help individuals and professionals’ level up all aspects of their lives from careers, to home, to even energy. Nelsen studied Finance and Psychology at Liberty University before realizing that writing would probably be an easier career choice. Boy was he wrong. However, he knows why you’re broke and wants to know how you feel about it. While he didn’t start out living the dream, his writing helps others discover theirs. He currently resides in beautiful, sunny, warm… erm… well, beautiful Mount Gretna, Pennsylvania with his growing family.
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Starting a Bed and Breakfast - Jon Nelsen
ONE
The Katherine Holle House B&B
119 N Church St
Watertown, Wisconsin 53094
Keri K.
What got you started in the B&B industry?
I have always dreamed of owning one, even as a small child.
What is your B&B best known for? What is your region known for?
Ours is known for our hospitality - Wisconsin hospitality! (say hi to your ma for me)
What’s one piece of advice you would offer to someone looking to open their own B&B?
You have to be a people person, even when you don't feel it!
What was the hardest part about opening?
Getting our name out there and advertising.
With the travel industry so competitive, how are you able to find guests? What is your most successful marketing avenue and why do you think that is?
Word of mouth advertising is starting to be our best marketing. Something wrong? tell us! Something right? Tell a friend (or 5!)
TWO
Greenbriar Inn
315 E Wallace Ave,
Coeur d'Alene, ID 83814
Kris McILvenna
What got you started in the B&B industry?
We were traveling in Europe and enjoyed the experience so much that the following year, when I learned I was pregnant with my second child, I thought I would try a cottage industry business and retire from my job as a stockbroker, to raise both my kids and run a business from home.
What is your B&B best known for? What is your region known for?
Our B and B is well known for its great food an ambiance. We have a dinner restaurant on site as well as a great crafted cocktail bar which our guests seem to really enjoy! We are only four blocks from Lake Coeur d’Alene and only a few short blocks from art galleries, parks, and other restaurants. Our area is known for its beauty, with lakes, rivers, mountains, only a few minutes drive away. We are also only 30 minutes from Spokane, Washington which provides us with additional revenue, as Spokanites love coming over here (North Idaho) to play.
What’s one piece of advice you would offer to someone looking to open their own B&B?
I would start small, and pencil in some downtime, even in your busy season. Most B and B’s are run by families, as they are 2 to 4 bedrooms. So make sure you don’t get burnt out.
What was the hardest part about opening?
When we first opened, in 1985, no one in our area had heard of Bed and Breakfasts. We got some really weird referrals: People thinking we were like a rooming house, or expecting to shower, clean up and leave! Also, we didn’t realize that Americans require private baths, and there were none in this Historic House. We ended up adding nine bathrooms.
With the travel industry so competitive, how are you able to find guests? What is your most successful marketing avenue and why do you think that is?
By far and away, booking engines have driven us a LOT of business. Thank you, Internet!
THREE
1899 Inn Deadwood
21 Lincoln Avenue,
Deadwood, South Dakota 57732
Nyla Griffith
Innkeeper
What got you started in the B&B industry?
We've have a long history in the travel and hospitality industry and so know what we always look for in accommodations. Both my husband Tom and myself love to meet new people and chat. Tom is an author with 80 (mostly travel related to the Black Hills) published books under his belt. He is a professional story-teller and is an expert on Mt Rushmore and the entire Black Hills really. I love to cook and entertain and so it was just a perfect fit for us.
What is your B&B best known for? What is your region known for?
Historical setting with beautiful antiques, great service and fantastic food.
What’s one piece of advice you would offer to someone looking to open their own B&B?
Be prepared to work 24/7/365. It takes a lot of energy, attention to detail and you must love serving people.
What was the hardest part about opening?
Everything. Preparing a special place, purchasing all of the soft goods and making sure the bedding is amazing no matter the guest preference for firm
vs comfy
, organizing all of your reservation software, credit card processing, etc., working with OTAs, hiring great staff... the list goes on and on.
With the travel industry so competitive, how are you able to find guests? What is your most successful marketing avenue and why do you think that is?
The Black Hills is a very popular vacation destination and has been for more than 100 years. Having an amazing website is is the single most important marketing item in the arsenal.
FOUR
Rabbit Hill Inn
48 Lower Waterford Rd
Lower Waterford, Vermont, 05848
Brian & Leslie Mulcahy
Innkeepers
2020 Travel+Leisure #1 Best Resort Hotel in the Northeast
#3 Best Hotel in the USA / #39 Best Hotel in the World
Over the 27 years of our innkeeping life, we’ve earned several awards and distinctions. Most recently, we are very proud and humbled to have been named #1 Hotel in the Northeast, #3 Hotel in the US, and #39 Hotel in the world in Travel+Leisure Magazine’s World’s Best Awards. We have appeared on this list several times; but for the past two years, we’ve taken the #1 spot for the Northeast. What is especially great about this is the company that we’re in. This mom & pop
inn in Lower Waterford, Vermont has taken the lead over properties across the world who charge thousands of dollars per night and have marketing teams that spend more in a day what we might spend in two years.
What got you started in the B&B industry?
We started by being guests. Rabbit Hill Inn was the very first inn we visited as a younger married couple. After our experience here, we thought that innkeeping might be something we’d like to do at some future point in time. We didn’t know the serendipity that would bring us here so much sooner than expected.
What is your B&B best known for? What is your region known for?
I think that when our guests think of Rabbit Hill Inn, they consider the level of hospitality offered as something they’ve never experienced before. On top of that, there is a consistency here that our guest can rely on. We strive everyday to provide a magical experience for every guest. Those who come time after time, do so because they always know that an elevated experience consistently awaits them. The area, known as Vermont’s Northeast Kingdom, is known for its wide open spaces and pristinely beautiful rural nature. Though rural, there is plenty for people to do. It’s a playground!
What’s one piece of advice you would offer to someone looking to open their own B&B?
It’s not a hobby! It is every aspect of your being. You cannot turn it on and off without being true to yourself. Innkeeping is all that you are – your work, your socialization, your conversation, and for most of us, an investment in our future (retirement).
What was the hardest part about opening?
Can’t speak about opening
as our property has been here since 1795. However, one of the hardest parts of continuing on is making the place your own. At the same time, there is the understanding that the place is NOT your own. We are all just stewards of a piece of history. You could almost say that we don’t own an inn but that the inn owns us for piece of our lives. But there are many rewards that come with that.
With the travel industry so competitive, how are you able to find guests? What is your most successful marketing avenue and why do you think that is?
The best way to be successful is to do it right! Sounds simple. But mediocrity just won’t cut it. You need to understand your guest and make them want to tell the world about you. Yes, a proper online presence is REQUIRED. But that only helps to get people here. Our job is keep people coming back and sharing their experience with others.
FIVE
The Barn B&B Walla Walla
1624 Stovall Road
Walla Walla, WA 99362
Anand & Naina Rao
After just 9 months in operation we were awarded the TripAdvisor Traveler's Choice Award. We also got 3 Diamonds from AAA.
What got you started in the B&B industry?
A lifetime career in hospitality in 8 countries. A love of making people feel special, food and wine.
What is your B&B best known for?
A very high level of personalized service, uncommon amenities like: a private outdoor hot water shower in a private Zen garden; a choice of mattress and a selection of pillows; interesting breakfasts from around the world; a bottle of Walla Walla wine in your suite; complimentary dinner on one night a week. What is your region known for? Walla Walla is the jewel of North Western wine, tucked away in the SE corner of Washington state, boasting amazing wines and over 140 wineries.
What’s one piece of advice you would offer to someone looking to open their own B&B?
Make sure you have your own private space built into or apart from the business
What was the hardest part about opening?
We were a new build so all the daily decisions, delays, permits, licenses and details of getting it all together in time for an on-time opening. Getting the lighting right was a huge challenge.
With the travel industry so competitive, how are you able to find guests?
The first year was challenging - we were brand new. But word quickly got around that we offer a new level of service, accommodations and meals in Walla Walla.
What is your most successful marketing avenue and why do you think that is?
TripAdvisor and Google have been great for us. 75% of travelers check TripAdvisor before making their decision. And 88% of internet searches are done on Google. There is nothing more powerful than word of mouth and great reviews on both these sites are crucial. As is referral business and return guests. Once your return guest base is strong, you can reduce the rest of your marketing/advertising costs.
SIX
Brass Lantern Inn
717 Maple Street
Stowe, Vermont
George Lewis
· Certificate of Excellence, Trip Advisor.com for multiple years of excellent guest review comments
· 2019 Traveler’s Choice, Best B&B/Inn in the United States – top 25 B&B in the U.S. from TripAdvisor.com
· 2020 Stowe Business People of the Year Award – recognized by the Stowe Visitor’s Center, Stowe Area Association
What got you started in the B&B industry?
My wife and I met in our mid-20’s at a Bed & Breakfast in Stowe, Vermont, while participating with a summer bike tour group. Before we had kids, many of our travels included stays at B&B’s. We liked the experience of a home like/unique experience with the opportunity to meet other travelers. After a very fulfilling professional career, me as an architect, and Mary Anne as an occupational therapist, we looked towards the opportunity for a new experience and the potential lifestyle of becoming Innkeepers and the idea of a B&B started to rise to the top of our list of considerations. I ultimately wanted the experience of owning my own business. Reporting to myself (and yes, the guests…) and not to two or three levels of management between myself and the client/guest.
What is your B&B best known for? What is your region known for?
Exceptional personal service, friendly Innkeepers, amazing setting; spectacular views of Mt. Mansfield (highest peak in Vermont). Stowe, Vermont is known as the Ski Capital of the East though just as many guests here during the spring, summer and fall. We are truly a wonderful 4 season destination. We are so very well positioned as an outdoor pursuit type of place or the, grab a drink, and sit on the back porch and soak up the scenery.
What’s one piece of advice you would offer to someone looking to open their own B&B?
Wherever you decide to land as Innkeepers, make very certain that it is in a place that you really, really like, because, guess what, you will