Principles for Overcoming Communication Anxiety and Improving Trust

By Nonye Tochi Aghanya

Do you sometimes feel anxious about speaking to someone else, especially getting to know an unfamiliar person in various settings as School, Corporate, Healthcare, Recreational environments, etc.? Given our various individual personalities, past and present ideologies, and the ever-advancing communication technology, effective communication that results in genuine connection and trust development has eluded many in the general population resulting in mistrust and poor relationships.

More than ever before, many of us palpitate from unreal fears on attempt to speak to and get to know others. This guidebook highlights the several factors which affect effective communication. Book content is based on Godly Principles and its guidance for overcoming reservations and communication anxieties to genuinely interact and build trust with one another.

• Language: English
• Publisher: Nonye Tochi Aghanya
• Release date: Apr 1, 2021
• ISBN: 9781005858766

Nonye Tochi Aghanya

Family Nurse Practitioner (RN, MSc, FNP) * Author *Nonye Aghanya obtained a Master of Science degree as a Family Nurse Practitioner from Pace University, New York and has worked in various healthcare settings. She co-owned a private practice in New Jersey for 7 years and currently works in retail clinic for over 13 years. She is the author of 2 books “Simple Tips to Developing A Productive Clinician-Patient Relationship” and “Principles For Overcoming Communication Anxiety and Improving Trust”. In May 2019, she published an online school Communication Academy and courses in her school have received accreditation for granting Continuing education units to Physicians and Nurses. Her contents are based on research study results and her numerous interactions with diverse groups of individuals in the healthcare settings for the past 30 years. She has written articles for various journals and health publications over the years and remains quite active on social media. A Fellow of the American College of Healthcare Trustees, she is married and has 4 daughters.ONLINE SCHOOL: COMMUNICATION ACADEMYHTTPS://PTDRSIMPLETIPS.TEACHABLE.COMBOOK WEBSITE : WWW.NONYETOCHI.COMLinkedIn page: https://www.linkedin.com/in/nonye-aghanya-msc-fnp-89417046/

Book preview

PRINCIPLES FOR OVERCOMING COMMUNICARION ANXIETY AND IMPROVING TRUST

Copyright © 2021 Nonye Tochi Aghanya, MSc, RN, FNP-C

All rights reserved. No part of this book may be used or reproduced by any means, graphic, electronic, or mechanical, including photocopying, recording, taping or by any information storage retrieval system without the written permission of the author except in the case of brief quotations embodied in critical articles and reviews.

Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them.

ISBN: 9798727382363

Imprint: Independently published

Independent author published date:

04/01/2021

The information, ideas, and suggestions in this book are not intended as a substitute for professional advice. Before following any suggestions contained in this book, consult your physician or mental-health professional. Neither the author nor the publisher shall be liable or responsible for any loss or damage allegedly arising as a consequence of your use or application of any information or suggestions in this book.

Although these are real patient encounters, please note that scenarios, names, and locations are disguised to maintain privacy. No association with any actual patient is intended or should be inferred

CONTENTS

INTRODUCTION___1

CHAPTER ONE5

WHEN THE CLINICIAN BECOMES A PATIENT5

DISCOURAGEMENT7

CHAPTER TWO9

OVERCOMING OUR RESERVATIONS9

DISCIPLINE9

CHAPTER THREE13

THE PATIENT IN ROOM 1B…CONFRONTING OUR FEARS TO BUILD TRUST.13

JUDGEMENT:19

CHAPTER FOUR21

LET’S COMMUNICATE BETTER21

CHAPTER FIVE27

WHAT KEEPS US FROM MAKING GENUINE CONNECTIONS?27

FEAR/ANXIETY27

FEAR OF OPPOSITION31

CHAPTER SIX33

THE BEST RELATIONSHIP33

REFERENCES37

INTRODUCTION

I thought that I could never …..No, I actually emphatically said that I would NEVER write another book! But I guess the saying Never say never must be true because here I am, with a second book. This became possible due to the numerous positive responses following the publication of the first book Simple Tips To Developing A Productive Clinician-Patient Relationship. At numerous occasions, many people asked: Why did you write about communication tips for nurses, doctors and patients?, Can you please write something for the general population to help us improve our relationships with friends, families, co-workers and other acquaintances, especially people from other backgrounds different from ours? Even more people said, We need tips on how to genuinely connect with others and improve trust in our relationships.

So, the concept of this book Principles For Overcoming Communication Anxiety And Improving Trust was materialized. The great Maya Angelou said "If you don’t like something, change it. If you can’t change it, change your attitude" (Sheppard 2014).

Our outlook about life events play a big role in determining our reactions to these events and sometimes influence the outcome of such life events. Many of us, have at some point in our lives experienced the misfortune of unpleasant events. It could be the loss of marital union, good health, jobs, friendships, housing security etc. In addition to these familiar and common life events, other situations that we may find to be quite unpleasant and irritating are other people’s unwillingness to acknowledge our heartfelt desires and efforts to connect and from genuine relationships with them. Our attitudes in response to these circumstances is the difference between our maintaining a healthy state of optimism or remaining in a state of perpetual despair. As difficult as it may be for us to do, my prayer is that in all life circumstances, especially those which are out of our control, that we consciously choose to remain optimistic