Business Skills: The Essentials of Leadership, Project Management, and Finance

By Nathan Sides

The following topics are included in this 2-book combo:



Book 1: A lot of business owners and managers get many things right, but there are also things they can do better. Take communication skills for example: Are you really effective enough at communicating. Are you good at delegating responsibilities?


Aside from this, we’ll touch on the topic of project management. People who work in projects, typically achieve more if they have been executed effectively. Real leaders get things done fast and proficiently. Are you that leader yet?


Last but not least, too many people dive into starting a business without realizing what it takes. They overlook many factors that will be a hinderance or addition to their business plans. In this guide, we’ll help you see this factors in advance so you don’t have to make silly mistakes that could be avoided.



Book 2: Today, we’ll tackle several skills and abilities you should master before you start or run a business. These are:
Communication tools and skills that are typically used in the workplace. Too many problems exist in businesses because of miscommunication, delays, and faulty reasoning.


Presentation skills. These will come in handy when selling, getting partners, negotiating, or marketing a product or service. We will go over some tips that can boost your presentation skills.


Management styles. It may come as a shock when you realize how many different ways there are to manage a business, and that one person will do it more effectively than another. Management lies at the heart of keeping things organized and staff employed, happy, and productive. This is an important skill to learn, and it is worth looking into the various styles that managers use.


Solving problems is the last topic in this book. After all, solving problems is all a business does. They have a product or service that is supposed to make life better. Learn more about effective problem-solving skills you may need as a business owner.

• Language: English
• Publisher: Anonymous
• Release date: Nov 4, 2020
• ISBN: 9791220216562

Book preview

Business

Chapter 1: Effective Business Communication Abilities

Effective business communication skills are crucial to successful co-worker and customer interactions. Both the speaker and the listener share responsibility of making the message clear, but effective communication goes far past basic speech and hearing. Body language, intonation, the words you choose, message information and communication style all entered play, and can make the difference between success and failure in interpersonal transactions and interactions.

Efficient Speaking Skills

Speakers should learn how to articulate their message in a way the listener can understand, providing it in a way that is consistent with the message itself. Serious issues are best delivered in a very serious tone, but with regard to the recognized or potential reaction of the listener. The response of the listener to both good or bad news can be directly controlled by the speaker provided that the word choice and delivery are carefully considered. One part of efficient speaking is understanding your listeners and how they may react or providing your message in a generic style if the listeners aren't known.

Active Listening by both Speaker and Listener

Active listening is practiced by both the speaker and listener in effective communication. Active listening on the listener's part involves eye contact, nods, gestures and quick comments to show understanding. On the speaker's part, these gestures and remarks are clues to the listener's reaction and understanding. If the listener appears confused, the speaker may re-evaluate the wording or delivery of the message, and listeners should take it upon themselves to ask questions, confirm what's being said and supply input if necessary.

Asking Open-Ended Questions

Questions asked by both the speaker and listener should be of the open-ended type-- those that can't be replied by a yes or no. Open-ended questions encourage more communication, dialogue and understanding, and can help all involved in the discussion to further examine and clarify the message.

Acknowledging and Figuring Out Body Movement

Acknowledging and analyzing body language is both an art and a science. Eye movement and contact, position, posture, facial expressions, fidgeting and other body language can at times give clues to the speaker and listener alike. If the tone of a speaker's voice is calm but his facial expression or posture is tense, the message can be confusing to the listener. On the other hand, a listener who fidgets or doesn't make eye contact can give the speaker the impression that the listener is tired or not focusing.

Choosing Communication Methods

In the modern-day business world, people communicate by text, phone, email, written correspondence and verbal communication. In effective communication, you must choose the communication approach best fit for the message. Businesspeople who are articulate speakers may not be articulate writers, so the message in email and written correspondence can at times be misunderstood. The exact same goes for authors who can craft detailed communications in written form but choke when it comes to explaining in words.

Learning how to be eloquent with all forms of communication approaches may not be the simplest job, but the reliable communicator knows her constraints and chooses the medium to match the message.

Chapter 2: Important Delegation Skills for Workplace Success

Being able to delegate is important for every supervisor or supervisor. Supervisors needs to be able to trust workers with obligations, while still making sure that work is done very well.

In a work setting, delegation typically means the transfer of responsibility for a task from a manager to a subordinate. The choice to delegate is usually made by the manager. Though, sometimes a worker will volunteer to take on a broadened role.

Delegation can also happen when there is a less official chain of authority. This is an example: a member of a peer group who has been designated as a leader of a team may hand over tasks to peers in the group.

What Are Delegation Skills?

Most of the time, good managers know how to accomplish each task needed by the team. Better managers know that they should not try to finish every task for two reasons.

First, they know that it is highly likely that each staff member could do most of those jobs also or better. And 2nd, great supervisors understand that they