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    WFM A Complete Guide - 2019 Edition
    WFM A Complete Guide - 2019 Edition
    WFM A Complete Guide - 2019 Edition
    Ebook228 pages1 hour

    WFM A Complete Guide - 2019 Edition

    By Gerardus Blokdyk

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    About this ebook

    What are the most important competencies that you know you will need to recruit for in the future? What are the main differences between the implementation of a WfMS and that of an ERP system? Have you set a strategic targeted for the appropriate mix of new and experienced hires for this year and beyond? Does your team ever use former agents (reserve teams) who have moved on to other areas in your organization to help handle customer contacts during volume spikes/peak periods? Is workforce planning considered part of the broader business planning processes?

    This easy WFM self-assessment will make you the credible WFM domain adviser by revealing just what you need to know to be fluent and ready for any WFM challenge.

    How do I reduce the effort in the WFM work to be done to get problems solved? How can I ensure that plans of action include every WFM task and that every WFM outcome is in place? How will I save time investigating strategic and tactical options and ensuring WFM costs are low? How can I deliver tailored WFM advice instantly with structured going-forward plans?

    There’s no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all WFM essentials are covered, from every angle: the WFM self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that WFM outcomes are achieved.

    Contains extensive criteria grounded in past and current successful projects and activities by experienced WFM practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in WFM are maximized with professional results.

    Your purchase includes access details to the WFM self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:

    - The latest quick edition of the book in PDF

    - The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

    - The Self-Assessment Excel Dashboard

    - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

    - In-depth and specific WFM Checklists

    - Project management checklists and templates to assist with implementation

    INCLUDES LIFETIME SELF ASSESSMENT UPDATES

    Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

    LanguageEnglish
    Publisher5STARCooks
    Release dateMar 18, 2019
    ISBN9780655589600
    WFM A Complete Guide - 2019 Edition

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      WFM A Complete Guide - 2019 Edition - Gerardus Blokdyk

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