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Business Plans Handbook - Gale
Business Plans Handbook
Business Plans Handbook, A Compilation of Business Plans Developed by Individuals Throughout North America
ISBN-13: 9781410365316
© 2017 Gale, Cengage Learning
While every effort has been made to ensure the reliability of the information presented in this publication, Gale, a part of Cengage Learning, does not guarantee the accuracy of the data contained herein. Gale accepts no payment for listing; and inclusion in the publication of any organization, agency, institution, publication, service, or individual does not imply endorsement of the editors or publisher. Errors brought to the attention of the publisher and verified to the satisfaction of the publisher will be corrected in future editions.
ALL RIGHTS RESERVED. No part of this work covered by the copyright herein may be reproduced or distributed in any form or by any means, except as permitted by U.S. copyright law, without the prior written permission of the copyright owner.
This publication is a creative work fully protected by all applicable copyright laws, as well as by misappropriation, trade secret, unfair competition, and other applicable laws. The authors and editors of this work have added value to the underlying factual material herein through one or more of the following: unique and original selection, coordination, expression, arrangement, and classification of the information.
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For permission to use material from this text or product, submit all requests online at www.cengage.com/permissions.
Further permissions questions can be emailed to permissionrequest@cengage.com
Gale, a part of Cengage Learning
27500 Drake Rd.
Farmington Hills, MI 48331-3535
Printed in the United States of America
1 2 3 4 5 6 7 20 19 18 17 16
Contents
Highlights
Introduction
Business Plans
Accounting Management Systems
Marcus Accounting LLC
Militello Accounting
Appendixes
Appendix A
Business Plan Template
Appendix B
Associations
Consultants
SBA Regional Offices
Small Business Development Centers
Service Corps of Retired Executives Offices
Venture Capital & Financing Companies
Appendix C
Glossary of Small Business Terms
Highlights
Business Plans Handbook (BPH) is a collection of business plans compiled by entrepreneurs seeking funding for small businesses throughout North America. For those looking for examples of how to approach, structure, and compose their own business plans, this volume presents sample plans for the following businesses:
Accounting Management Systems
Marcus Accounting LLC
Militello Accounting
Features and Benefits
This volume offers many features not provided by other business planning references including:
Business plans that represent an attempt at clarifying (for themselves and others) the reasons that the business should exist or expand and why a lender should fund the enterprise.
Extensive financial documentation required to solicit funding from small business lenders. You will find examples of Cash Flows, Balance Sheets, Income Projections, and other financial information included with the textual portions of the business plans.
A directory section that includes listings for venture capital and finance companies, which specialize in funding start-up and second-stage small business ventures, and a comprehensive listing of Service Corps of Retired Executives (SCORE) offices. In addition, the Appendix also contains updated listings of all Small Business Development Centers (SBDCs); associations of interest to entrepreneurs; Small Business Administration (SBA) Regional Offices; and consultants specializing in small business planning and advice. It is strongly advised that you consult supporting organizations while planning your business, as they can provide a wealth of useful information.
A Small Business Term Glossary to help you decipher the sometimes confusing terminology used by lenders and others in the financial and small business communities.
A Business Plan Template which serves as a model to help you construct your own business plan. This generic outline lists all the essential elements of a complete business plan and their components, including the Summary, Business History and Industry Outlook, Market Examination, Competition, Marketing, Administration and Management, Financial Information, and other key sections. Use this guide as a starting point for compiling your plan.
Introduction
Perhaps the most important aspect of business planning is simply doing it. More and more business owners are beginning to compile business plans even if they don't need a bank loan. Others discover the value of planning when they must provide a business plan for the bank. The sheer act of putting thoughts on paper seems to clarify priorities and provide focus. Sometimes business owners completely change strategies when compiling their plan, deciding on a different product mix or advertising scheme after finding that their assumptions were incorrect. This kind of healthy thinking and re-thinking via business planning is becoming the norm. The editors of Business Plans Handbook (BPH) sincerely hope that this publication is a helpful tool in the successful completion of your business plan, no matter what the reason for creating it.
New Business Opportunities
This publication offers business plans created by real people. BPH provides actual business plans written by entrepreneurs engaged in creative endeavors within the same industry. The business and personal names and addresses and general locations have been changed to protect the privacy of the plan authors.
Comprehensive financial documentation has become increasingly important as today's entrepreneurs compete for the finite resources of business lenders. Our plans illustrate the financial data generally required of loan applicants, including Income Statements, Financial Projections, Cash Flows, and Balance Sheets.
Enhanced Appendixes
In an effort to provide the most relevant and valuable information for our readers, we have updated the coverage of small business resources. For instance, you will find a directory section, which includes listings of all of the Service Corps of Retired Executives (SCORE) offices; Small Business Development Centers (SBDCs); Small Business Administration Regional Offices; venture capital and finance companies, which specialize in funding start-up and second-stage small business enterprises; associations of interest to entrepreneurs; and consultants, specializing in small business advice and planning. In addition, you will find a comprehensive glossary of business terms to help the small business planner navigate the sometimes confusing language of entrepreneurship. For your reference, we have also reprinted a business plan template used by small business counselors, which provides a comprehensive overview of the essential components of a business plan.
Comments Welcome
Your comments on Business Plans Handbook are appreciated. Please direct all correspondence, suggestions for future volumes of BPH, and other recommendations to the following:
Project Editor
Business Plans Handbook
Gale, a part of Cengage Learning
27500 Drake Rd.
Farmington Hills, MI 48331-3535
Phone: (248)699-4253
Toll-Free: 800-877-GALE
www.gale.com
Accounting Management Systems
2584 Chesswick Ave., Ste. 3
Calgary, Alberta, Canada G3J1K9
October 14, 1992
Accounting Management Systems provides consulting services to assist small- and medium-sized businesses in choosing and implementing microcomputer accounting systems. This plan reviews current markets, competition, and the skills and equipment needed to successfully build a business of this kind.
EXECUTIVE SUMMARY
The Purpose of the Plan
This document outlines a proposed microcomputer consulting service and will help in identifying requirements for starting and operating the business outlined here. In order to do this, the report will review the market or markets that might exist, determine what competition exists in those markets and identify the skills and equipment needed. Financial performance is projected and funding requirements are considered.
The information contained in this report will serve two main purposes: to determine the viability of the proposed business and to measure its ongoing operations.
The Company
Market Needs to be Met
Accounting Management Systems (AMS) will provide consulting services to small and medium sized businesses to assist in selecting and implementing available microcomputer accounting systems.
Many smaller and medium-sized businesses today need to implement or upgrade their accounting and business reporting systems. These businesses seldom have the necessary skills available to meet these needs in a successful or timely fashion. They simply want a solution that will meet their needs, works when it is supposed to, and is cost effective to implement.
Competitive Advantages
Accounting Management Systems will offer four and a half years of experience in the selecting and implementation of off-the-shelf micro-computer accounting programs. Other specific advantages include:
Experience with proven microcomputer equipment and software.
An existing network of contacts among resellers and other consultants.
Formal training and practical experience in business management and operations.
Polished communications skills.
Low overhead costs.
Competitive Weaknesses
As a start-up, Accounting Management Systems will be faced with a number disadvantages:
Dependent on one person.
Will not possess all specialized skills required in every situation.
The lack of formal offices for meetings.
The lack of a professional image.
Products and Services
Accounting Management Systems will provide consulting services to small and medium-sized businesses that wish to implement or upgrade microcomputer-based accounting systems using off-the-shelf programs. These systems will vary from a single computer to small computer networks at several sites linked via telecommunications equipment.
A typical engagement would include some combination of the following services:
A thorough needs analysis.
An objective assessment of the wide variety of accounting software available, and how each one meets the needs determined, with a recommendation and alternatives.
Accurate documentation of existing procedures. Application of these procedures to the selected new system and documentation of the new procedures.
Installation and configuration of the selected programs and required hard ware.
Training of staff in the use of the new systems.
Ongoing support for the new programs.
These services will be billed at an hourly rate between $40 and $70. The rate charged will depend on the size of each engagement, anticipated future activity with the client and the opportunity to develop or acquire new skills during the engagement.
Market Analysis
Target Market Characteristics
A typical business that might hire Accounting Management Systems is expected to be:
Smaller in size, up to $5 million or 100 employee.
Local or regional in scope.
In the service, retail, wholesale or light manufacturing sectors.
Target Market Size
The vast majority of businesses in Canada are small, as defined above. Approximately 6,700 businesses in Calgary in 1991 met all of these characteristics. That many exist outside Calgary in the southern Alberta area, for a total of about 13,500. At least 10% of that number begin as new businesses each year.
Marketing and Sales Activities
Marketing Strategy
Marketing activities will initially concentrate on networking in the following areas:
Computer dealers.
Accounting software vendors.
Other consultants.
Accountants and other personal service professionals.
Participation in trade shows and industry seminars.
Referrals from past or existing clients.
Participation in electronic forums dedicated to the target market and to consulting.
Media advertising does not appear to offer any significant return at this point. Possible marketing opportunities include:
Direct mailings.
Cooperative advertising with computer dealers and accounting software vendors.
Direct participation in seminars and trade shows in partnership with dealers or vendors.
Paper and electronic bulletin board postings.
Sales Strategy
An initial meeting with prospective clients will be performed at no charge. This meeting will confirm the existence of needs for change. The prospective client must come away from the meeting with some trust or confidence in the consultant and his ability to implement a solution to the client's needs.
Operations
Accounting Management Systems will operate from a home office for much of its first year. Necessary equipment, including a phone, answering machine, fax capability, file storage and computer equipment will be kept in that office.
Most of the actual consulting services and meetings with clients will be performed at the client's place of business. Some configuration of equipment and software and the writing of proposals and documentation will be performed in the home office.
All significant engagements will be initiated with an informal meeting where the prospective client's needs are discussed and confirmed to exist. This first meeting will be followed by a written proposal and a contractual engagement letter to be signed by the client before further work is performed.
Records of existing systems and procedures, alternatives and recommendations, hardware and software purchases and configurations will be kept. Records of the billable time spent on each engagement will also be kept.
Meetings with the client staff will be held at important points during each engagement to ensure that everyone involved is aware of the progress and the work that remains to be done. In most engagements, it is expected that client staff will perform some of the configuration work.
Management and Ownership
Accounting Management Systems is organized as a sole proprietorship with Richard L. Sawinski as its owner, manager and only consultant.
Financial Data: Funds Required and Uses of Funds
The initial requirements for capital are between $10,000 and $12,000. Approximately half of this amount would be raised through debt financing, the rest would be met through cash flow. These funds will be used as follows:
$5,000 to $6,000 for computer equipment.
$2,500 to $3,000 for licensing agreements with several vendors.
$2,000 for computer software purchases.
COMPANY DESCRIPTION
Nature of the Business
Who is Accounting Management Systems?
Accounting Management Systems is a sole proprietorship operated by Richard L. Sawinski. His resume available upon request. This company will provide consulting services to small and medium-sized businesses. Its primary services are to assist in selecting and implementing microcomputer accounting systems. Secondary services would include implementation of related business programs and hardware and possibly sales of specific hardware and software. Retail sales are not the focus of this business.
What marketplace needs will AMS meet?
All businesses need to be managed. The basic process of management is to: collect information about the business, its day to day operations, its customers and its environment; to compare the information with past information, projections and information about competitors; and to make decisions about the businesses activities. A sound accounting/management system using readily available computer technology can collect data accurately, minimizing chances for human error. It can also analyze the report on the data quickly and communicate the information to staff, customers and associated businesses. Because the accounting/management system is central to any business, managers also have needs beyond the mechanics of the system itself, including obtaining a solution on a timely basis, cost effective implementation and operation of the system, and confidence in the abilities of the service provider.
Who has the needs for my service?
All businesses have these needs. Owners and managers are faced with more and more information with which to make decisions about their operations. They see current computer technology every day in newspapers, department stores and in other businesses. This technology promises to help them do more work in less time with better results.
Most of the skills will not be needed on an ongoing basis, sohiring or training staff cannot usually be justified. The business simply wants a solution that will meet their needs, one that works when it is supposed to, and is cost effective to implement and operate.
Accounting Management Competitive Advantages
Account Management Systems offers four and a half years of direct experience in the selection and implementation of off-the-shelf microcomputer accounting programs.
Formal training and nine years combined experience in both the management and operation of a variety of different business will help to provide a ready understanding of the specific needs in each client situation.
Polished communications skills will quickly and accurately document the client's needs, the alternatives and recommendations for change.
Direct experience with various mini- and microcomputer equipment, current knowledge of the latest PC technology and existing contacts among resellers and other consultants will help to ensure up-to-date solutions and smooth transitions.
Low overhead costs will help with profitability in the first few years.
Competitive Weaknesses
Reliance on a single person is a drawback. Only so many hours are available to perform chargeable services, prospect for new clients, manage the business and maintain or learn new skills. This is also the source of considerable flexibility in choosing with services to offer and which skills to obtain.
Some engagements will require specific skills that are not possessed and cannot be learned quickly. Through contacts in the consulting and computer sales industry these functions will have to be sub-contracted or referred to other parties.
During a typical engagement some functions are more labour intensive, such as installing cable and the physical installation of other equipment. In order to maximize chargeable time and profit, these functions may be sub-contracted to third parties with whom Accounting Management Systems has dealt in the past.
Initially, a lack of formal offices and a professional image will pose problems. Meeting space has already been secured with several computer dealers and office management contacts on an as-needed basis. Options for rented space and a leased vehicle are examined in detail in the body of this report.
Answering services are being met initially with a computerized voice mail box system. A cellular telephone is also an option that is being considered.
PRODUCTS AND SERVICES
Detailed Description
Accounting Management Systems will provide consulting services to small and medium-sized businesses that wish to implement or upgrade microcomputer-based accounting systems using off-the-shelf programs. These systems will vary from a single computer and program to small computer networks to several sites linked via telecommunications equipment. The systems will be chosen to meet the specific sites linked via telecommunications equipment. The systems will be chosen to meet the specific client needs, primarily to provide greater management reporting and control for the client businesses along with improved operating efficiency.
Specific services will typically be combined during a single engagement. However, each of these services can be offered individually, depending on the client's needs. The services will include:
A thorough needs analysis.
An objective assessment of the wide variety of accounting software available, and how each one meets the needs determined, with a recommendation and alternatives.
Assistance in sourcing and obtaining the selected programs and equipment.
Accurate documentation of existing procedures and application of these procedures to the selected new system with documentation of new procedures.
Installation and configuration of the selected programs and required hardware.
Conversion of existing data from paper records or previous systems to the new system.
Training of staff in the use of the new systems.
Ongoing support for the new programs.
The range of computer programs supported include:
Accounting programs: General Ledger, A/P, A/R, cheque writing, bank reconciliation.
Operations programs: Order Entry, retail Point