Coaching Emotional Intelligence (EQ) at Work

By Dianne Kane

Dealing with difficult people at work is a major cause of stress for working people. A bad word, a rude gesture or coldness of colleagues can upset you and build negative feelings inside you.

To overcome the hurt and not allow others’ behavior to upset you, you can practice emotional intelligence at work to counter the stress and anger. As you develop your emotional intelligence at work, you will begin to control your stress levels by altering your and others’ thoughts and behavior. The understanding of emotions will allow you to hold back your reactions so that you respond to difficult people, and not react.

To help you to develop your EQ, Emotional Intelligence at Work provides you with:

•Self-Evaluations
•Exercises
•Tips and techniques
•Diagrams for easy understanding of concepts

A person with a developed EQ will not get angry at others or react instinctively because he will be aware of his own emotions even before they are felt. This knowledge comes through practice and understanding, and that is what Coaching Emotional Intelligence at Work is all about. A person with a strong emotional intelligence is able to:

•Manage people effectively
•Understand intentions
•Make more correct decisions
•Handle difficult behaviors, and
•Build great relationships with others.

Do not suffer from bad relationships at work. Spend a little time in building your Emotional Intelligence and live a more controlled and fulfilling professional and personal life.

• Language: English
• Publisher: Nibiruki Books
• Release date: Jul 20, 2018
• ISBN: 9780463581889

Book preview

CHAPTER 2: The Science behind EQ

CHAPTER 3: Steps to Improve Your Emotional Intelligence

CHAPTER 4: The Pillars of EQ

CHAPTER 5: Handling Difficult People

CHAPTER 6: Active Listening

CHAPTER 7: Stress Management

Conclusion

Coaching Emotional Intelligence (EQ) at Work

February, 2015

All rights reserved. The information published herein is for the personal use of the reader and may not be incorporated in any commercial activity. Making copies of the information in full or any portion thereof for purposes other than own use is a violation of copyright law.

This book has been written to provide assistance to those that wish to develop their emotional intelligence. The book has been developed by the author for educational purposes and must not be used without the author's consent for any commercial activity. To share its content for any purpose, the consent of the author must be taken. Every preventive measure has been taken to provide accurate information, but if any errors have remained, the author holds no responsibility for it.

First Edition

February, 2015

CHAPTER 1: Types of Conflicts at Work

Emotional Intelligence is the ability to recognize our emotions, understand what they’re telling us, and know how they affect those around us. Understanding emotions improve our self and social awareness. It helps us to understand ourselves and improve our relationship with other people. Studies have shown that a person with high emotional intelligence is able to build and maintain good interpersonal relationships with others. Such people experience less conflict, stress, and negative feelings. They are able to handle difficult people and situations with confidence because of their increased ability to perceive and understand emotions.

At any workplace, be it an office or even an online business, conflicts are always present. That is expected because wherever there are people, there are conflicts. Even though the word ‘conflict’ holds negative connotation for most of us, many times conflicts are healthy. They reveal that there is freedom of speech, thought, and action. Only in a free society can people express their ideas even if they are not agreeable to others. At the same time, it is important to identify conflicts early and to resolve them quickly. If conflicts are left unresolved, they can damage relationships and reduce productivity.

The first part of developing emotional intelligence and building stress-free work environment for yourself is to know how happy you are with your present work environment. Use the following exercise to know your present level of satisfaction at work.

Measure your Social Well-Being at Work

How happy are you at present with your co-workers and work environment? This test

Reviews for Coaching Emotional Intelligence (EQ) at Work

[April V Martinez · Rating: 4 out of 5 stars]

Quick, easy read. There are also activities to help develop emotional intelligence.