It's A Zoo Around Here: The New Rules For Better Communication
By Nigel Risner
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It's A Zoo Around Here - Nigel Risner
Limitless Publications
Third Edition published in 2005 by
Limitless Publications
Garden House
Garden Close
Arkley Herts EN5 3EW
England
Printed in Great Britain by
Philtone Printing Ltd
Bristol
Graphic Design by
Joanne Bloomfield
e-mail: joanne@bsolutions.co.uk
www.bsolutions.co.uk
All rights reserved. No part of this work may be reproduced or stored in an information retrieval system (other than for purposes of review) without the express permission of the publisher in writing.
ISBN 9781618425409
© 2005 Nigel Risner. All rights reserved.
Acknowledgments
I would like to thank my clients for their responses to this material as it has been presented in workshops and seminars. Their feed-back has helped me to refine the basic concepts and develop practical applications that really work.
My everlasting gratitude to Fran, my wife, who has let me out of my cage to be the person I need to be, as ever you are my rock.
Daniel & Sasha, my two amazing kids who are a constant joy.
Mum & Dad for keeping my feet firmly on the ground.
Ali my PA. who keeps me on the road to do my stuff.
Joanne Bloomfield for transforming the presentation and quality of my marketing material and books.
If you go to the zoo,
always take something to
feed the animals…… even
if the sign says
Do not feed the animals
It wasn’t the animals that
put them signs up.
from The Wit and Wisdom of Forrest Gump
Contents
Acknowledgments
What’s all this about animals?
Nigel’s simple animal matrix
How to approach this book
For Elephants only
Clients who have found this system useful
The Zoo Keeper’s challenge
Know your animals
Monkeys at a glance
Lions at a glance
Dolphins at a glance
Elephants at a glance
Charts:
Personality traits
Identifying the animals in your zoo
How to get the best from your people
Quick guide to the communication styles
Further applications
What’s all this about animals?
You won’t like this book. You'll probably hate