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Customer Service How I See
By Dureed Rahim
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About this ebook
This book is all about how to deal with customers with simple techniques on calls. These techniques are not only useful in calls but also useful with overall customers.
Author
Dureed Rahim
I have around fifteen year experience in call center industry. Currently working as a Team leader in mobilink which is the largest telecommunications company in Pakistan. And its vimplecom company. Currently the building in which I am working is the largest call center building in Asia. We have to deal with the largest subscriber base with really good service levels.
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Book preview
Customer Service How I See - Dureed Rahim
Customer services How I See
Copyright 2013 by Dureed Rahim
Smashwords Edition
Well when I thought about writing about this topic. It came to me that why not write all my experiences. Which I have experienced in the past decade or so. My experience in this field is about more than 14 years or so. I was too young when I joined this industry. First it was only to get a job. So I can cover my all living expenses. Slowly living with this profession. It has taught me a lot. Few which I will share with you guys as well.
The most interesting question is always. What is Customer services?
Well interesting thing is that it is all about how you deal with a customer providing best services. This definition is what all the
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