10 CUSTOMER SERVICE TIPS FOR PRO PHOTOGRAPHERS

Customer service might not be the first thing that springs to mind when you picture working as a professional photographer, but like any career where you’re providing a service, the way you treat your clients can be key to your success. If you provide a negative experience, people are unlikely to pass on your details to others, and this rule applies whether you’re a freelance photographer working on commercial briefs, or a wedding shooter reliant on word of mouth referrals from the family and friends of your subjects.

Good customer service can mean little more than common courtesy and clear communication, and positive experiences can result in repeat business, referrals and exposure that has the potential to snowball your career. Here, we’ll look at the top ways to impress your patrons,