Rating: 4 out of 5 stars
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Audiobook51 minutes
Customer Service: 101: A Step-by-step guide to enhancing customer service
Written by David Elliot
Narrated by Stayce Smith
Rating: 0 out of 5 stars
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About this audiobook
Customer service is often forgotten, but it's crucial for maintaining a healthy business. In this book, I will provide a step-by-step guide to customer service that will set your employees up for success from the beginning. I'll go over everything from how to hire the appropriate people, what they need to know before they start their job and how to properly mentor them once they're onboard. By the end of this book, you'll have an employee team that knows what customer service is all about and has the knowledge and skills needed to execute it daily.
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