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007: Elaine Herbert, Owner and Operator of the Yelton Manor, Discusses Why Millennials Are Her Ideal Guests

007: Elaine Herbert, Owner and Operator of the Yelton Manor, Discusses Why Millennials Are Her Ideal Guests

FromFrictionless Innkeeper Podcast


007: Elaine Herbert, Owner and Operator of the Yelton Manor, Discusses Why Millennials Are Her Ideal Guests

FromFrictionless Innkeeper Podcast

ratings:
Length:
35 minutes
Released:
Nov 7, 2018
Format:
Podcast episode

Description

A major component for developing a brand vision for any inn comes down to determining your ideal guest demographic. While it may sound cliché, different generations have personality traits, spending power, and guest preferences when they stay at independent properties. Elaine Herbert finds that Millennial guests at the Yelton Manor Bed & Breakfast are ideal. She feels that these guests are trouble-free, respect policies and boundaries, and are warm and friendly overall. Conversely, she feels that Baby Boomers are not a perfect fit for her property, and have more specialized needs and demands. In this podcast, Elaine shares her candid insights into why Millennials are the perfect guest for her property. Our podcast is presented by the Frictionless Guest App, the digital concierge that helps your guests live like locals. To learn more, visit frictionlessguest.com.
Released:
Nov 7, 2018
Format:
Podcast episode

Titles in the series (67)

Interesting interviews with innkeepers and lodging experts, aimed to improve the challenging life of the independent innkeeper and lodging professional.