While making the transition to product-led growth can be very beneficial, it can also be tough. In today’s show, we talked to May Habib, Qordoba’s co-founder and CEO and found out what their experience has been like. Qordoba manages over 2 billion words every day for customers including Sephora, Conde Nast, GitHub, and the NBA. In this episode, May shared how she got everyone onboard the product-led bus, how the transition has affected their approach to selling, and her advice for those who would like to make the switch. 

Show Notes

[00:34] Why she decided to found Qordoba

[01:21] Problem they’re solving

[03:55] How they traditionally made sales and why they decided to offer free trials

[06:46] Where the fork in the road came for them

[08:36] First steps they did to ensure what they want to do is viable

[10:51] How she got everyone on the product-led bus

[13:36] How their whole approach to selling has changed 

[16:56] When their sales team steps in

[21:31] Why they end up going down the path of usage-based free trial

[24:07] Her thoughts on the cost of a free user

[26:10] The benefits she’s seeing 

[27:39] Her one tip for founders and companies that are making the switch

 [32:50] Where people can find her if they want to know more

About May Habib

May Habib is the co-founder and CEO of Qordoba, a machine-learning based solution designed to help brands define and scale a consistent brand voice. Qordoba’s platform also integrates with over 100 marketing and development companies and fits them seamlessly into the developer stack. Based in San Francisco, the company is backed by Rincon Venture Partners and Upfront Ventures. To date, Qordoba has helped companies like VISA, Marriott, Postmates, GitHub, and Sephora optimise and release new product copies across marketing, product, and customer support.

Links

JPMorgan ChaseHow Qordoba launched a successful free trial by May Habib

Profile

QordobaQordoba 14-Day TrialMay Habib on LinkedInMay Habib on TwitterMay Habib's Email Address: may@qordoba.com