39 min listen
RetailCraft45 - ”Consumer moments” - in conversation with Ntola Obazee (Emma Bridgewater) and Raine Peak (New Look)
FromRetailCraft - digital retail, ecommerce and brands - Retail Podcast
RetailCraft45 - ”Consumer moments” - in conversation with Ntola Obazee (Emma Bridgewater) and Raine Peak (New Look)
FromRetailCraft - digital retail, ecommerce and brands - Retail Podcast
ratings:
Length:
44 minutes
Released:
Dec 6, 2023
Format:
Podcast episode
Description
Ntola and Raine joined Georgia and me in the studio and reminded us just why a roundtable discussion is so much fun and enlightening!
Raine - the head of digital at New Look (www.newlook.com) - talks us through how to connects with the 'moments' in customers' lives, and of course the planning, data, heuristics and approaches needed to deliver that at scale. We hear about her experiences ranging from luxury and digital (Farfetch) to high street (Arcadia), fast-moving digital (Boohoo.com) to more 'considered' retailers.
Ntola - trading director at Emma Bridgewater - picks up on the themes of data, customer focus and engaging the consumer and discusses how the pottery-and-homeware brand is embracing digital.
Ntola is a podcast host too, and creator of the Trailblazers Experience podcast that you can get on Apple Podcasts here: https://podcasts.apple.com/us/podcast/the-trailblazers-experience-podcast/id1674539126?app=podcast
-- Run time: 44 minutes
INFORMATION:
[ ?️ ]
NewLook is at www.newlook.com
Emma Bridgewater is www.emmabridgewater.co.uk
Ntola's podcast: https://podcasts.apple.com/us/podcast/the-trailblazers-experience-podcast/id1674539126?app=podcast
[ ?? ]
Raine Peak: https://www.linkedin.com/in/raine-peake-19954a11/
Ntola Obazee: https://www.linkedin.com/in/ntolaobazee/
Georgia Scott: https://www.linkedin.com/in/georgiajones1/
Ian Jindal: www.linkedin.com/in/ianjindal/ and www.twitter.com/ianjindal
[ ? ] (c) Ian Jindal / www.instagram.com/ianjindal
Raine - the head of digital at New Look (www.newlook.com) - talks us through how to connects with the 'moments' in customers' lives, and of course the planning, data, heuristics and approaches needed to deliver that at scale. We hear about her experiences ranging from luxury and digital (Farfetch) to high street (Arcadia), fast-moving digital (Boohoo.com) to more 'considered' retailers.
Ntola - trading director at Emma Bridgewater - picks up on the themes of data, customer focus and engaging the consumer and discusses how the pottery-and-homeware brand is embracing digital.
Ntola is a podcast host too, and creator of the Trailblazers Experience podcast that you can get on Apple Podcasts here: https://podcasts.apple.com/us/podcast/the-trailblazers-experience-podcast/id1674539126?app=podcast
-- Run time: 44 minutes
INFORMATION:
[ ?️ ]
NewLook is at www.newlook.com
Emma Bridgewater is www.emmabridgewater.co.uk
Ntola's podcast: https://podcasts.apple.com/us/podcast/the-trailblazers-experience-podcast/id1674539126?app=podcast
[ ?? ]
Raine Peak: https://www.linkedin.com/in/raine-peake-19954a11/
Ntola Obazee: https://www.linkedin.com/in/ntolaobazee/
Georgia Scott: https://www.linkedin.com/in/georgiajones1/
Ian Jindal: www.linkedin.com/in/ianjindal/ and www.twitter.com/ianjindal
[ ? ] (c) Ian Jindal / www.instagram.com/ianjindal
Released:
Dec 6, 2023
Format:
Podcast episode
Titles in the series (49)
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