Mark ‘Mr Loyalty’ Ross-Smith, is an award-winning global airline loyalty industry leader. Currently, Mark is CEO & Co-founder at Loyalty Data Co, the parent brand of StatusMatch.com Mark’s experience in airlines runs deep as he previously headed up the Malaysia Airlines Enrich Loyalty Program, delivering consecutive year record financial success to the airline. He Helps Airlines Grow & Manage Their Most Valuable Customers and received the “Loyalty 30 under 40 Winner” and “World Aviation Festival Travel Start-Up Winner 2022” Connect with Jon Dwoskin: Twitter: @jdwoskin Facebook: https://www.facebook.com/jonathan.dwoskin Instagram: https://www.instagram.com/thejondwoskinexperience/ Website: https://jondwoskin.com/LinkedIn: https://www.linkedin.com/in/jondwoskin/ Email: jon@jondwoskin.com Get Jon’s Book: The Think Big Movement: Grow your business big. Very Big!   Connect with Mark Ross-Smith: Website: https://www.traveldatadaily.com/ Twitter: https://twitter.com/TravelDataDaily LinkedIn: https://www.linkedin.com/in/markrosssmith Facebook: https://www.facebook.com/TravelDataDaily