39 min listen
#60 - Drinking the honey: Customer centricity as a superpower
FromInside Insights
ratings:
Length:
60 minutes
Released:
Nov 22, 2023
Format:
Podcast episode
Description
Ivan Arrington, Insights Lead at Burt's Bees, discusses how living the brand’s values keep them truly customer centric, what research suppliers need to do to to move from vendor to partner, the benefits of jumping on new software tools and reveals why researchers should think like journalists.
Pressed for time? Catch the key takeaways around the 50 min mark.
Pressed for time? Catch the key takeaways around the 50 min mark.
Released:
Nov 22, 2023
Format:
Podcast episode
Titles in the series (72)
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