58 min listen
Boutique Hoteliers: Curating Unique Guest Experiences
Boutique Hoteliers: Curating Unique Guest Experiences
ratings:
Length:
53 minutes
Released:
Oct 17, 2023
Format:
Podcast episode
Description
There is no denying the magic that can be felt when staying at a boutique hotel. Whether it's a historically significant, family-run legacy, or a modern trendy property, boutique hotels are an amazing corner of the hospitality industry. In this episode, you will hear from mother-daughter duo Kathleen and Amy Smith, owners of Saratoga Arms. Originally built in 1870, Saratoga Arms is an award-winning historic boutique hotel in the heart of downtown Saratoga Springs, New York. Trisha Pérez Kennealy, Owner and Culinary Educator of the Inn at Hastings Park, also joins to chat about her background as an investment banker, what led her to owning the Inn, how experiences at Disney have shaped the guest experience at the Inn, building a team culture, and more.
Connect with Steve on LinkedIn
Check out Steve's new Wednesday morning live show - Good Morning Hospitality!
RealTime Reservation Offer
This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory.
The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, events, day passes, and much more.
To learn more check them out here!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Connect with Steve on LinkedIn
Check out Steve's new Wednesday morning live show - Good Morning Hospitality!
RealTime Reservation Offer
This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory.
The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, events, day passes, and much more.
To learn more check them out here!
Learn more about your ad choices. Visit megaphone.fm/adchoices
Released:
Oct 17, 2023
Format:
Podcast episode
Titles in the series (100)
Paul Breslin - Managing Director at Horwath HTL: In this episode, Steve is joined by long time mentor, Paul Breslin. After working for over 20 years as an executive for top rated luxury hotel management companies, Paul is now the Managing Director at Horwath HTL. He is now works with developers and owners to turn real estate opportunities into successful hospitality companies. Throughout this episode, Paul talks about the many roles he held throughout his hospitality career, what his advice is for young professionals in the industry, his entrepreneurial journey, and more. This episode is brought to you by our podcast partners at RealTime Reservation. Their inventory management system is best in class for hotels and resorts to manage their non-room inventory. The web-based application allows for creative upselling of overnight and daytime visitors with add-ons and pre-planned packages. Hotel guests and non-guests can reserve cabanas, pool chairs, activities, amenities, excursions, ev by The Hospitality Mentor